ITvia Data Solutions

Term and Conditions

Introduction:


This agreement is legally binding. By accessing and using the website at www.itviadatasolutions.com (the "Site") or any associated services (the "Service"), you agree to comply with these Terms of Use, which may be updated or amended by ITVia Data Solutions (the "Company") at its sole discretion. Any changes to these Terms of Use will be posted on the Site. It is your responsibility to review these Terms periodically. If you find any terms unacceptable at any time, you must immediately exit the Site and discontinue all use of the Service and the Site. By using the Service, you confirm that you are at least 18 years old and legally able to enter into this agreement.

The Company values your privacy and allows you to manage how your personal information is handled. For a detailed description of our privacy practices, please review our current privacy policy available here. This privacy policy is incorporated into this Agreement by reference. When required to create an account to access the Site or Service, you must complete the registration process by providing accurate and complete information as requested on the registration form. You will also need to choose a username and password. You are solely responsible for keeping your password confidential and must not use someone else’s account, username, or password. If you suspect any unauthorized use of your account, username, or password, you must notify the Company immediately. The Company is not liable for any losses resulting from unauthorized use of your password, whether you were aware of it or not. Additionally, you may be held responsible for any damages incurred by the Company, its affiliates, officers, directors, employees, consultants, agents, and representatives due to the unauthorized use of your account or password.


Payment Terms and User Responsibilities

  • We accept Visa or MasterCard debit payments and credit cards in US Dollars (USD).
  • Cardholder must retain a copy of transaction records and Merchant policies and rules.
  • User is responsible for maintaining the confidentiality of their account.
  • Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

Online Delivery

The published report shall be delivered to you by email within 24-48 hours of receipt of payment.

Physical Delivery

A printed copy of the published report shall be sent by courier to your address within 3 to 5 working days from the date of receipt of payment.

Client Customization

We offer customization options for market reports to suit your specific needs. The time required for this customization will be assessed by our analysts based on the expected complexity, deadlines, and unique aspects of your request.

Cancellation and Refund

    Due to the confidential nature of our market research reports, cancellations are not permitted once payment has been completed.

    Refunds are only available in cases of multiple payments and will be processed promptly.

    If you have concerns about the quality of a report, we will address them as soon as possible.

    The price and currency displayed at checkout will match those on the Transaction Receipt, and the amount charged to your card will be shown in your card's currency.

    Refunds will be issued to the original payment method and processed within 10 to 45 days, depending on the issuing bank of your credit card.